At 36 ph, your privacy matters. This Privacy Policy explains what personal information we collect when you use our platform, how we use and protect it, and what rights you have as a registered player in the Philippines. Please read this page carefully so you know exactly how your data is managed.
When you register for an account on 36 ph, we collect the personal information you provide during the sign-up process. This includes your full name, date of birth, email address, mobile number, and a username of your choice. We also collect your preferred payment method details when you make deposits or withdrawals using supported Philippine payment channels. When you use the platform, we automatically collect certain technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us keep your account secure and allows us to improve the overall performance of the platform. We do not collect any information beyond what is necessary to operate your account and comply with our regulatory obligations under Philippine law.
The personal information you provide is used primarily to create and manage your 36 ph account, process your deposits and withdrawals, and verify your identity as required by Philippine gaming regulations. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies. Your activity data helps us detect and prevent fraudulent behaviour, protect the integrity of the platform, and ensure a fair experience for all registered players. We may use aggregated, anonymised data for internal analytics to understand how players use the platform and to improve our services over time. We will never use your personal information for purposes beyond those described in this policy without first obtaining your explicit consent.
36 ph uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is encrypted using Secure Socket Layer (SSL) technology, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular security reviews and system audits to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with the requirements of the Data Privacy Act of 2012.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools — but only to the extent necessary for them to perform their services on our behalf. All third-party partners we work with are contractually required to handle your data securely and in compliance with applicable Philippine data privacy laws. We may also disclose your information to government authorities or law enforcement agencies if required to do so by law, court order, or in connection with an investigation into suspected illegal activity. Any such disclosure will be made only to the extent required and will be handled with the utmost care.
The 36 ph platform uses cookies and similar tracking technologies to enhance your browsing experience and keep you logged in securely between sessions. Cookies are small text files stored on your device that allow the platform to remember your preferences and session state. We use strictly necessary cookies to operate the platform, as well as functional cookies that remember your language and display settings. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform such as automatic login and session continuity.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine regulatory and legal obligations. Transaction records and account activity logs are kept for a minimum period as mandated by the relevant gaming and financial regulations applicable in the Philippines. If you choose to close your account, we will deactivate your profile and cease using your data for operational purposes, but we may retain certain records for compliance and audit purposes as permitted by law. You may request the deletion of your personal data by contacting our support team, and we will process your request in accordance with applicable legal requirements. We will always inform you of the outcome of any data deletion request within a reasonable timeframe.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and object to the processing of your data in certain circumstances. You also have the right to request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your data subject rights, please contact our support team using the email address listed in the footer of this page. We are committed to responding to all data-related requests promptly and transparently.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make significant changes, we will notify registered players via email or through a prominent notice on the platform. The date of the most recent update is shown at the bottom of this page so you can always check whether the policy has changed since your last visit. Continued use of the 36 ph platform after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Last updated: January 2025. This policy applies to all registered accounts on the 36 ph platform and is governed by the laws of the Philippines.
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