At 36 ph, we believe that gaming should always be an enjoyable experience. This page explains the tools, tips, and support available to every Filipino player who wants to stay in control of their play.
Join 36 ph Read the FAQWe take responsible gaming seriously — here's what we do to support safe play across the platform.
You can set a daily, weekly, or monthly deposit limit directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you full control over how much you fund your account at any given time. We encourage every player to set a realistic limit before they start playing, not after. Responsible budgeting is the single most effective way to keep gaming enjoyable over the long term.
Our platform can send you a notification after you have been logged in for a set period of time. You choose the interval — 30 minutes, one hour, or longer — and we will remind you to take a break when that time is up. Regular breaks help you stay aware of how long you have been playing and prevent sessions from running longer than intended. Taking short pauses also helps you make clearer, calmer decisions about your next bet. You can update your session reminder preferences at any time from your account dashboard.
If you feel that you need a break from gaming, you can request a self-exclusion period of 24 hours, 7 days, 30 days, or longer. During a self-exclusion period, your account will be suspended and you will not be able to log in, place bets, or make deposits. This tool is designed for players who recognise that they need time away from the platform to reset. Once a self-exclusion is activated, it cannot be reversed before the chosen period ends — this is intentional, to give you the space you need. Contact our support team to activate self-exclusion at any time.
Every registered player on 36 ph can view a full history of their bets, deposits, withdrawals, and session durations from the account dashboard. Reviewing your activity regularly is one of the best habits you can build as a player — it keeps you honest about how much time and money you are spending. If you notice patterns that concern you, that is a good signal to use one of our limit-setting tools or to take a break. Transparency about your own behaviour is the foundation of responsible play. We make this data easy to access so that nothing is hidden from you.
Problem gambling can affect anyone. Knowing the warning signs early makes it much easier to get back on track.
Placing more bets to try to recover money you have already lost is one of the clearest signs that gaming has moved beyond entertainment. Every bet is an independent event — past losses do not change the odds of future outcomes. If you find yourself increasing your stakes after a losing streak, it is time to step back and use one of our limit tools.
Gaming should only ever be funded from money you can afford to lose — never from rent, bills, savings, or borrowed funds. If you are using money set aside for essential expenses, or if you have borrowed money specifically to fund your gaming, this is a serious warning sign that requires immediate attention. Please reach out to our support team or a professional helpline right away.
When gaming starts to interfere with work, school, family time, or sleep, it has crossed from leisure into a problem. Healthy gaming fits around your life — it does not replace it. If people close to you have expressed concern about how much time you spend on gaming platforms, take that feedback seriously and consider using our self-exclusion or session limit tools.
Using gaming as a way to cope with emotional difficulties, stress, or anxiety is a pattern that can quickly become harmful. While gaming can be a relaxing pastime, it is not a substitute for proper mental health support. If you notice that you turn to gaming whenever you feel overwhelmed, we encourage you to speak with a mental health professional and to use our cool-off tools in the meantime.
You do not have to deal with problem gambling alone. These organisations provide free, confidential support to Filipinos who need it.
The National Center for Mental Health in the Philippines operates a 24/7 crisis hotline for anyone experiencing mental health difficulties, including those related to problem gambling. Their trained counsellors provide immediate, confidential support in Filipino and English. Reaching out is a sign of strength, not weakness.
Gamblers Anonymous offers peer support meetings for people who want to stop gambling. The programme is free, voluntary, and based on shared experience — members support each other through recovery without judgement. Meetings are held regularly across Metro Manila and other major Philippine cities, with online options also available.
Our own support team is available to help you activate any responsible gaming tool on your account, including deposit limits, session reminders, and self-exclusion. If you are concerned about your play or the play of someone you know, please contact us using the email address in the footer of this page. We will respond promptly and treat your enquiry with complete confidentiality.
36 ph is an adults-only platform. All players must be at least 21 years of age to register and play, in accordance with Philippine gaming regulations. We use identity verification procedures to confirm the age of all registered accounts. If you are a parent or guardian and you are concerned that a minor may have accessed a gaming platform, please contact us immediately so we can assist you. We take our responsibility to protect young people very seriously.
Gaming is at its best when it stays fun. Use our built-in tools to set your limits, track your activity, and take breaks whenever you need to. If you have questions about responsible gaming features on your account, our FAQ page has clear answers ready for you.